Key Responsibilities | 岗位职责 1. Operations Coordination and Team Management | 运营协同与团队统筹 Coordinate work allocation and resource planning for the Plan Approval Center operations support team. Establish efficient internal collaboration mechanisms to improve cross-functional cooperation and overall team execution. 统筹审图中心运营支持团队的工作分配与资源调度，建立高效的内部协同机制，提升跨部门协作效率与团队整体执行力。 2. Business Analysis and Performance Management | 经营分析与目标管控 Lead the monitoring of business data and performance management for the China Plan Approval Center. Provide decision support through multidimensional data analysis and ensure that operational targets are achieved as planned and to a high standard. 全面负责中国审图中心的经营数据监控与业绩管理，通过多维度的数据分析为业务决策提供支持，确保部门经营指标按计划高质量达成。 3. Process Optimization and System Development | 流程优化与体系构建 Lead the review and redesign of plan approval workflows, identify operational pain points, and drive standardization and procedural improvements to continuously enhance operational efficiency and management effectiveness. 主导审图业务流程的梳理与再造，识别运营痛点并推动标准化、规范化建设，持续提升运营效能与管理水平。 4. Commercial Compliance and Financial Risk Control | 商务合规与资金风控 Take full responsibility for contract, billing, invoicing, and accounts receivable management for the Plan Approval Center. Control collection risks and ensure compliant and efficient financial processes. 全权负责审图中心的合同、账单、发票及应收账款管理，把控资金回笼风险，确保财务流转的合规与高效。 5. Information Hub and Communication Management | 信息枢纽与沟通管理 Oversee the classification, monitoring, and handling of internal and external correspondence and critical information. Ensure smooth communication channels while safeguarding the company’s professional image and information security. 负责审图中心内外部往来信函及关键信息的分级监控与处置，确保沟通渠道畅通，维护公司专业形象与信息安全。 6. Customer Value and Relationship Management | 客户价值与关系维护 Serve as a senior support interface for plan approval services, provide professional and accurate customer consultation, identify customer needs promptly, and strengthen customer satisfaction and loyalty. 作为审图业务的高级支持接口，提供专业、精准的客户咨询服务，敏锐洞察客户需求，有效提升客户满意度与忠诚度。 7. General Operations and Strategic Support | 综合运营与战略支撑 Coordinate and deliver special assignments and ad hoc tasks for the Plan Approval Center, providing comprehensive operational support and decision assistance for business strategy execution. 负责审图中心各项专项及临时性任务的统筹落地，为业务战略的实施提供全方位的后台保障与决策支持。 Qualifications | 任职要求 1. Education | 学历背景 Bachelor’s degree or above. A major in management, engineering, or a related discipline is preferred. 本科及以上学历，管理类、工程类或相关专业优先。 2. English Proficiency | 英语能力 CET-6 or equivalent, with strong proficiency in listening, speaking, reading, and writing. 英文CET-6或同等水平，听说读写流利。 3. Experience | 工作经验 At least 10 years of work experience. Experience in a relevant industry is preferred. 至少10年以上工作经验，相关行业优先。 4. Analytical and Business Acumen | 思维素养 Excellent logical thinking and strong business acumen. Able to think clearly and identify underlying issues through data analysis. 具备卓越的逻辑思维能力与商业敏感度，思路清晰，善于透过数据发现问题本质。 5. Learning Agility | 学习能力 Highly self-motivated with strong learning agility. Able to quickly acquire new business knowledge and apply it to practical management work. 拥有极强的自驱力与学习能力，能迅速掌握新业务知识并应用于实际管理工作中。 6. Overall Competencies | 综合能力 Flexible, pragmatic, and grounded, with excellent communication, coordination, and resilience under pressure. Able to respond efficiently to complex and rapidly changing operational environments. 做事灵活务实，脚踏实地；具备优秀的沟通协调能力与抗压能力，能高效应对复杂多变的运营环境。 7. Professional Attributes | 职业特质 Strong service orientation, a high sense of responsibility, and an ownership mindset. Proactively takes accountability and drives work forward. 服务意识强，具备高度的责任心与主人翁精神，能主动承担并推动工作进展