Mission Statement: Drive service sales process in collaboration with the Service Sales Manager and secure profitable sales within the designated area(s). Focus on installed base penetration (IB) and sell the entire Service product portfolio in collaboration with other Accelleron service units. Build long term customer relationships and ensure immediate response to specific customer needs and issues. Main Accountabilities 1. Service Sales Delivery Implements Service sales strategy Penetrates IB, promotes various upgrade, retrofit and value add solutions to the benefit of the customer and Accelleron. Understands the channel strategy and the establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s). 2. Volume and Profit Utilizes ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market. 3. New Opportunities Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying, and exploring potential new service portfolios. 4. Customer Approach Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Registers customer feedback and ensures customer satisfaction throughout the sales process. 5. Sales Process Sells entire service product portfolio to expand Accelleron footprint in the designated area(s). Customer need. Communicates contract details in accordance with Accelleron offering and strategy Manages administrative sales processes. 6. Marketing solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings). 7. Health, Safety and Integrity Contributes to risk assessments related to price and quality Registers required information into the appropriate customer database Ensures technical reliability, safety and cost-effective needs Complies with health and safety directives. Knowledge , Skill and Experience Good knowledge on marine industry field, such as diesel/clean fuel engine, shipping Good skills and experience in industry sales, good negotiation, presenting and influencing skills Fluent English communication skills, both verbal and written; Willing to work under high pressure with demanding customers; Excellent team work and team spirit. Willing to travel frequently to visit customer
